Corporate Philosophy and Code of Conduct

Corporate Philosophy

  • We contribute to enhancing urban value through the supply of energy.

    We contribute to the creation of a sustainable and comfortable working and living environment by providing comprehensive energy services using an outstanding DHC system.

  • We strive for transparent and fair corporate activities and build relationships of trust with stakeholders.

    Conscious of the public interest inherent in our role as a DHC business, we strive for transparent and fair corporate activities and promote communication with customers and other stakeholders.

  • We proactively strive to innovate in our business at all times to create new value.

    As energy professionals who represent the City in which we operate, we are committed to constant innovation and continue to provide solutions for ever-changing social needs.

Code of Conduct

To achieve the Corporate Philosophy, we have established a Code of Conduct as follows.

  • 1. We take pride in being responsible for key district infrastructure and contribute to the enhancement of urban value.
  • 2. We prioritize safety and peace of mind in providing high-quality energy and services.
  • 3. We contribute to the achievement of the sustainable development goals (SDGs) through our business operations.
  • 4. We always consider the customer’s point of view and serve customers with sincerity.
  • 5. We work with integrity based on a compliance perspective.
  • 6. We strive for business innovation in a proactive manner at all times.
  • 7. We engage in business operations with a constant awareness of appropriate costs and earnings.
  • 8. We clarify our operational targets and act efficiently and promptly to implement them.
  • 9. We act with individual responsibility to achieve targets.
  • 10. We enhance teamwork based on communication among employees and among departments and on the responsible conduct of individuals.
  • 11. We give each other proper consideration, respect human rights and honor diverse values and individuality.
  • 12. We behave with integrity as members of society based on a broad perspective and high ethical standards.
  • 13. We take the initiative to acquire the knowledge and skills required to enhance our business-execution capabilities.
  • 14. We promote work-life balance, so that our people can lead fulfilling lives.
  • 15. We value our own health and that of others and work to create safe, positive and rewarding workplaces.