Privacy Policy


MM21 DHC handles personal information as follows.

  • 1.Policy on Handling of Personal Information

    Minato Mirai 21 District Heating and Cooling Co., Ltd. (“the Company”) handles personal information appropriately, complying strictly with laws governing the protection of personal information.

  • 2.Personal Information Handled

    The personal information handled by the Company consists of your name, occupation, telephone number, and some other details.

  • 3.Purpose of Use of Personal Information

    The Company uses your personal information for the purposes below. If the Company wishes to use your personal information for other purposes, it will do so only upon obtaining your prior consent.

    • 1)To conclude agreements with you
    • 2)To respond to requests and inquiries from you
    • 3)To provide you with information about the Company’s services
    • 4)To send you greetings and other messages

  • 4.Provision of Personal Information to Third Parties

    The Company will never provide your personal information to any third party without your prior consent.

  • 5.Requests for Cessation of Use of the Personal Information

    If you do not agree to the Company’s use of your personal information for the purposes listed in 3-3) and 3-4) above, you can direct the Company to cease using the personal information in those ways by contacting the office below.

    The Company will cease using the personal information in those ways from that point onward.

  • Privacy Inquiries

    General Affairs and Personnel Department
    Minato Mirai 21 District Heating and Cooling Co., Ltd.
    1-1-45 Sakuragicho, Naka-ku, Yokohama, Kanagawa Prefecture 231-0062 JAPAN

    Phone: 045-221-0321

Minato Mirai 21 District Heating and Cooling Co., Ltd.